MD, Paul Parkinson with members of Synergy’s sales and client services team
MD, Paul Parkinson with members of Synergy’s sales and client services team
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IF you’re looking for a new leasing supplier for your next business car, then check out Synergy Automotive.

Based in Harrogate, Yorkshire, Synergy is consistently outperforming big household names for customer loyalty. Not only here in the UK, but on a global stage, too.

Since mid 2015, Synergy has maintained a ‘world class’ Net Promoter Score (NPS) of 94 for customer loyalty.

NPS is an index measure which ranges from -100 to +100 and rates customers’ willingness to recommend a company’s products or services.

Colin Tourick, Professor of Automotive Management at the University of Buckingham Business School, said that an NPS of score of 94 was outstanding.

In the leasing sector where Synergy operates, the average score is 52 – and outside the sector – where highest ranking companies include Apple with an NPS of 63 and Netflix at 62.

Professor Tourick added:

“Whether we are comparing Synergy against household brands in the USA or the UK, or against companies in the UK leasing industry, Synergy’s performance is extraordinary and ranks as ‘world class’ and among the very best.”

The leasing broker is the current holder of the Best Medium Leasing Broker Customer Service Award in the Leasing Broker Federation’s awards.

 


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