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How to use a car leasing broker

Ever wondered how the deal works with a car leasing broker? Wonder no more. Neva Consultants
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Prince: how car leasing brokers work

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19 September 2007

Graham Prince of Neva Consultants explains how car leasing brokers operate
Prince: how car leasing brokers work

By Graham Prince, managing director, Neva Consultants

CAR brokers are here to get you the best deal. And then provide a ‘fleet manager’ type service once you’ve acquired your car. Or van.

Here are the basic steps in using a car leasing broker service.

First we discuss vehicle budget and the sort of car required. We then take a snapshot of the market to see how best to spend the budget.

Usually we can move customers up from their choice into something of better value.

We then send a proposal for the business (or individual if it’s for a personal lease) to the leasing company. This is for credit approval purposes.

With the approval in place, we then order the car, working closely with the dealer to ensure the car is delivered at the right time. We then send the dealer invoice, our commission note and the customer’s deposit to the leasing company.

It’s important to note the customer pays the leasing company – not the car leasing broker. Title for the car passes direct to the leasing company. And the leasing company pays the dealer. The car leasing broker simply brokers the deal.

However, our relationship continues with the customer. We have a customer service department that sends out a thank you letter from us, a full P11D breakdown, plus key telephone numbers for the driver in case of any issues – such as mileage changes.

We can always help renegotiate contracts or deal with early terminations if an employee leaves. We’ll also handle end of contract purchase of the vehicle by the driver.

Six months before the end of the contract we’ll contact the customer again to see if we can help with the next vehicle.

Ands that’s the lifecycle of a car acquired through a car leasing broker.

Using a car leasing broker – more information

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Ralph Morton

Ralph Morton

Ralph Morton is an award-winning journalist and the founder of Business Car Manager (now renamed Business Motoring). Ralph writes extensively about the car and van leasing industry as well as wider fleet and company car issues. A former editor of What Car?, Ralph is a vastly experienced writer and editor and has been writing about the automotive sector for over 35 years.

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