RECENT data by FMG shows that an increasing number of insurance companies, brokers and fleet operators are outsourcing claims to help control third party claim costs following at-fault incidents. The information, collated over the past 18 months, demonstrates a 140% increase in demand for FMG’s in-house third party claims services.
FMG encourage early intervention to help mitigate costs for the at-fault party and urges drivers to report incidents immediately following an incident as long as it is safe to do so.
By doing do, this can significantly reduce the risk of the third party pursuing or being approached by potentially expensive hire car companies, personal injury businesses and credit repair services.
Mark Chessman, FMG’s Managing Director for Operations, said;
“We endeavour to contact the third party within the hour, to offer our vehicle repair and replacement services and then closely monitor every process and cost throughout the life of the claim. This removes the financial vulnerability for the at-fault party.
“We ensure the third party is not out-of-pocket at any stage following an incident which wasn’t their fault. We arrange a quality repair by our independently-audited repair network with a sensible replacement vehicle, various one-day repair solutions or cash-in-lieu payments.”