UK fleet and leasing industry supply chain management specialist, Fleet Assist has inked a new agreement with Days Contract Hire.
It will see the decade-long partnership extended by a further three years, with the family-owned and run leasing and fleet management company utilising Fleet Assist’s network of more than 7,000 garages to undertake service, maintenance and repair work on its vehicles.
In addition, Days Contract Hire will continue to use Fleet Assist to provide a vehicle service booking facility.
Caroline Wright, Days Contract Hire Operations Manager, said: “We are delighted to have extended our partnership with Fleet Assist for a further three years. We have had a great experience whilst dealing with Fleet Assist over the last 10 years and see it as an integral part of our ongoing client relationship management and overall service offering.
“Our client notification service reminds a client of service bookings via SMS and e-mail to ensure that no appointments are missed and deal with any changes required by the client in the most effective way.
“Fleet Assist also helps us to facilitate a driver feedback survey to ensure that we uphold the highest standard of repair experiences available to our clients.”
Vincent St Claire, Fleet Assist Commercial Director, added: “Fleet Assist has continuously enhanced its marketing-leading network of independent and franchise garages during the long-time partnership with Days Contract Hire, which was one of the first leasing companies to sign up to the Network.
“Over the years Days Contract Hire and its customers have continually benefited from the initiatives Fleet Assist has introduced and we also have exciting plans to expand our service booking call centre in the near future.”