THERE has been a significant change in the senior management structure at Fiat Chrysler Automobiles UK.
There are no fewer than five new appointments. Each manager reports to Managing Director Arnaud Leclerc.
The changes cover Alfa Romeo and Jeep sales and marketing, FCA customer experience and commercial training, MOPAR service, parts and customer Care and FCA UK’s wholly-owned retailer group Motor Village UK.
- Iain Montgomery joins the company as Sales Director, Alfa Romeo and Jeep. Iain brings extensive experience from within the UK motor industry, having worked at the Volkswagen Group and BMW in numerous sales, aftersales and sales planning roles.
- Andrew Tracey becomes Marketing Director, Alfa Romeo and Jeep. Andrew’s demonstrated ability to lead change and deliver best practice, combined with Iain’s wealth of sales experience will be key in optimizing the two brands’ potential. Both appointments aim to further build on the brands’ success in sales and marketing.
- James Marsh is now Director, Customer Experience and Commercial Training. The departments are being merged in line with FCA headquarters and the Major Business Centre’s organisational model, to drive synergies between the two functions. He replaces Tim Head, who has elected to leave FCA to pursue other professional interests, and will be working with James throughout September to ensure a smooth transition.
- John MacDonald is appointed as Director, MOPAR Service, Parts and Customer Care, having been previously responsible for MOPAR in the Nordic Cluster and prior to that working in the Technical Services team in the UK. John reports hierarchically to Luca Parasacco, who is responsible for MOPAR Major Business Centres, and functionally to Arnaud Leclerc. He replaces Sebastiano Fedrigo who has moved to become Head of Leasys, the leasing arm of FCA.
- Lisa Ford becomes Managing Director, Motor Village UK. Lisa joins FCA UK with great experience from working in the automotive industry, including Mercedes Benz, McLaren and Maserati. Lisa reports hierarchically to Christian Paccussi, who is responsible for Europe Owned Dealers, and functionally to Arnaud Leclerc. She replaces Rob Calver, who has elected to leave FCA to pursue other interests.
“I am delighted to announce these changes,” says Arnaud Leclerc. “They further support the organisation as we work towards our growth targets. I wish all five of the senior managers every success in their new roles.”