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474 – Making contract hire quotations easier to understand

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29 July 2010

A FRIEND of mine who runs his own business asked me to look around for competitive contract hire quotations for him. He was after a BMW, so I set to on my task.

I was surprised – no, make that a little disappointed – that many of the quotations that came over to me were not as easy to understand as they might be. A case of the system spewing out the quote that suited the system, rather than thinking about the customer trying to understand what was in front of him or her.

But one stood out in particular for its clarity of detail. And that was from our partner FleetLine which, incidentally, seems to be doing some rather good deals on BMWs at the moment. You can see an example based on a VW Passat opposite.

I mentioned this in passing to Richard Bunn, the boss of the leasing company that specialises in providing cars for the SME market, when we talking the other day.

Richard said that he was glad I had noticed – the firm had spent some time creating their current quotations to be as clear as possible. So full marks to them.

Perhaps FleetLine should receive the contract hire and leasing equivalent of the plain English award?

Business Car Manager: Editor’s Blog

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Ralph Morton

Ralph Morton

Ralph Morton is an award-winning journalist and the founder of Business Car Manager (now renamed Business Motoring). Ralph writes extensively about the car and van leasing industry as well as wider fleet and company car issues. A former editor of What Car?, Ralph is a vastly experienced writer and editor and has been writing about the automotive sector for over 35 years.

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